delivery-header

Deliveries from the Nursery

The Palm Place Nursery and Greenvale Garden Supplies offers delivery on plants, palms, and products throughout Australia*.

Melbourne Metro Area

At Palm Place we endeavour to only charge you the costs that we endure when delivering. We therefore offer different delivery and postage options based upon what you have in your cart. These options and there corresponding fees are below;

Postage

When you are purchasing smaller plants and products we are able to ship them via post. This is only available to plants in a 14cm pot or smaller or products that can be shipped in a small box. When we post plants we ensure that the plant is put in an appropriate box with padding to protect it in transit. In the majority of cases we ship plants with this method without issue, however there is still a risk of damage occurring and unfortunately we don’t take responsibility for any such damage when posting. If you are worried about potential damage please select another option.

For postage we charge per item to be sent and all items will be posted on a Thursday or Friday.

Courier Delivery

For slightly larger plants and product we have a courier charge. This option is only available for plants are in a 20cm pot or smaller and up to 1m tall, or products that are approximately the size of a 4ltr paint tin.
This delivery option is normally carried out by a courier service on a Thursday or Friday we cannot guarantee which day or a time for when the delivery will be carried out. Please contact us if you need a certain time or day for delivery however please note that extra charge will occur for this service.

Standard Delivery

For larger items and plants we have a standard option that are carried out by Palm Place or a courier service. This delivery may be performed of any day during the week depending on we will next have an appropriate vehicle in your area (most of the time this is Thursday or Friday). We will endeavor to let you know as soon as possible what day your items will be delivered however please understand that we perform delivery runs all across Melbourne metro and cannot be in all areas at once. Please allow up to 5 business days for your delivery to be performed.

Please note that when you are viewing your cart or in the checkout page our system will automatically show you only the delivery options that are available based upon what is in your cart.

Delivery Terms and Conditions - Please read if you are proceeding with delivery options
All our deliveries are made Thursday or Friday between 7am and 6pm. If no one is at home at the time of delivery we will endeavour to leave your order in a safe place however we take no responsibility for any damage or thief that may occur to you order after delivery is completed. By continuing with the purchase you hence give authority for items to be left in the event you are not home at the time of delivery.
All orders must be paid for in full before noon on Wednesday for delivery to be completed on Thursday or Friday. Without payment been received before this deadline your order may not be delivered till the following week. Please note that payment made via bank transfer may take up to 3 business days to clear and delivery will not be made before clearance
Delivery is strictly for front of property delivery – if you require plants or products to be taken through a house or property, into a backyard, or a long distance from where a truck can park then extra charges may apply. Please contact our staff to discuss if you have special request upon delivery. Please note that if such requirements are not agreed upon before the delivery then our drivers or couriers may not be able to fulfil such requests upon arriving at your property.
Palm Place Nursery can only deliver items that are of manageable size and weight for our drivers. We reserve the right to cancel any delivery that we feel is not suitable or unsafe for our drivers or vehicles.
We endeavour to have all our deliveries done by our own drivers however sometimes this is not possible and we may use a courier service to delivery some items.
Please note that by proceeding to purchase you are agreeing to the above terms and conditions along with The Palm Place Nursery’s general terms and conditions of sale.

Regional Victoria and Interstate

For regional Victoria we will endeavor to make delivery in person however we offer shipping services and often ship plants on pallets via our specialist plant transporter companies and general freighters who we trust to ensure the plants to you in great shape. This freighting services are also available interstate.

We also regularly ship products including decorative screens and panels, bamboo panels, water features, fertiliser, spa chemicals, and much more.

Please get in touch with out friendly staff for more details and pricing.

Full terms and conditions on our deliverers can be found here

*Please note that there are restrictions on deliveries to some parts of Australia, particularly on plants.

Delivery from the Sand and Soil Yard

Greenvale Garden Supplies has a range of different vehicles and tipper trucks to perform deliveries where ever they are needed.

Sand and soil deliveries are not included in the $45 standard delivery charge that applies to plants and products.

Our delivery charge for sand and soil products is calculated on the distance from our yard in Greenvale to your home or business.

Please contact our staff for delivery information and prices.

_dsc0717
plants-shipping
trucks
ferns-shipping