Synthetic Turf Warranty Terms and Conditions
The Palm Place Nursery offers an 8 year manufacturer’s warranty against reasonable UV fading and manufacturer’s defects. The warranty is valid for an 8 year period starting from the date of purchase.
For warranty to remain valid the following condition must apply:
- Correct maintenance and care conducted throughout the life of the turf to professional standards and practices
- Correct installation of the grass for all applications of the product including infill
- No heavy machinery to be driven over or used on grass
- Appropriate general usage of grass
The Palm Place Nursery does not cover the following:
- Normal or reasonable wear and tear or matting
- Any damage caused by or related to incorrect or faulty installation including insufficient infill levels or unsuitable base or surface areas the grass is installed on
- Damage caused by improper usage or vandalism
- Natural disasters (fires, flooding etc…)
- Incorrect or lack of maintenance and care