Synthetic Turf Warranty Terms and Conditions

The Palm Place Nursery offers an 8 year manufacturer’s warranty against reasonable UV fading and manufacturer’s defects. The warranty is valid for an 8 year period starting from the date of purchase.

For warranty to remain valid the following condition must apply:

  • Correct maintenance and care conducted throughout the life of the turf to professional standards and practices
  • Correct installation of the grass for all applications of the product including infill
  • No heavy machinery to be driven over or used on grass
  • Appropriate general usage of grass
The Palm Place Nursery does not cover the following:

  • Normal or reasonable wear and tear or matting
  • Any damage caused by or related to incorrect or faulty installation including insufficient infill levels or unsuitable base or surface areas the grass is installed on
  • Damage caused by improper usage or vandalism
  • Natural disasters (fires, flooding etc…)
  • Incorrect or lack of maintenance and care